Bac Giang ranks seven nationwide, up 6 places in PAR index

Update: 16:20 | 26/05/2022

(BGO) - The government's Steering Committee for Administrative Reform on May 25 announced the 2021 Satisfaction Index of Public Administration Services (SIPAS) and public administrative reform (PAR) index in 2021 of  ministries, ministerial-level agencies, People’s Committee at Centrally run provinces and cities.

Hai Phong topped the PAR index (91.8 percent), followed by Quang Ninh province (91.14 percent) and Da Nang city (90.25 percent). Bac Giang province rank seven out of 63 provinces and cities with 88.65 percent, up 6 places comparing to 2020 figure.

Bac Giang province, ranks seven nationwide, up 6 places, PAR index, Administrative Reform, public administrative reform, Satisfaction Index

The administrative procedure is handled at one stop shop in Tan Yen district.

The province rank eight nationwide in SIPAS index with 90.01 percent, down 5 places against 2020 figure.

The index, determined by the Ministry of Home Affairs, measures the satisfaction of people and organizations through five factors: access to services, administrative procedures, how civil servants handle work, service results, the reception and settlement of comments, feedback and recommendations.

 

Khoi Nguyen
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