Foreign Affairs Department, Viet Yen district top SIPAS

Update: 15:03 | 24/03/2020

(BGO) - The provincial People’s Committee in the northern province of Bac Giang has announced the 2019 organizations and citizen’s satisfaction Index of Public Administrative Services (SIPAS).

Among 17 departments and agencies being surveyed, the provincial Department of Foreign Affairs achieved the highest with 92.02 percent, up 2 leaps compared to 2018 followed by Department of Education and Training (91.94 percent) and Department of Health (91.80 percent) who are also highly evaluated in public services. Meanwhile, the provincial Industrial Zones Authority was in the bottom with 87.94 percent.

Foreign Affairs Department, Viet Yen district, SIPAS, satisfaction Index, Public Administrative Services, duty performances, public servants

Citizens proceed the administrative procedures at the one-stop section of Hong Thai commune, Viet Yen district.

Among the people’s committee of the districts and city, Viet Yen continued taking the lead with 89.69 percent. This result reflects great efforts of Viet Yen district in providing synchronous equipment at the one-stop sections at all levels, reducing procedures and time limit to deal with administrative procedures under their authority and fostering inspection on duty performances of the public servants.

The people’s committee of Tan Yen district ranked second with 89.66 percent. The people’s committee of Son Dong district got the lowest with 80.04 percent.

SIPAS is evaluated with sociological surveys based on the criteria of public access to administrative services and procedures, public servants’ behaviours, fees/charges, outcomes of the administrative procedures and publicizing public administrative procedures.

Based on the announced indices, the agencies, localities and organizations will draw experiences and take proper measures in boosting administrative reform to improve service quality of the public administrative agencies meeting organizations and citizen’s satisfaction.

Provincial Public Administration Service Centre improves service quality
(BGO) - With the motto of taking the satisfaction of organizations and citizens as a measure, the Public Administration Service Center of Bac Giang province has constantly improved the process and application of information technology, becoming a reliable destination of people in the province. It is a typical model in the whole country in terms of administrative reform.
 
Upgrading one-stop-shop facilities towards building e-government
(BGO) - In recent years, localities in Bac Giang province have increased investment in building and upgrading one-stop-shop facilities in a solid and modern manner, thus meeting the requirements of administrative reform towards the building of e-government and creating favorable conditions for businesses and individuals when coming to solve procedures.
 
Bac Giang supports businesses and households in production development
(BGO) – The Department of Industry and Trade in Bac Giang province is implementing the programme to support the industrial encouragement expenses to 16 local businesses and households to buy machine and equipment for production.
 
Soft loans help young people start business
(BGO) - The movement of establishing a business, rising out of poverty and getting rich in the homeland of the youth in Bac Giang province has been effectively implemented with support from preferential loans through the youth unions. The number of young people's economic projects producing high income has been increasing, contributing positively to the national target programme on sustainable poverty reduction.
 
Bac Giang continues improving business climate to heighten national competitiveness
(BGO) - Chairman of the provincial People’s Committee of Bac Giang province (PPC) has issued the Directive no 03/CT-UBND to continue implementing the key tasks and solutions for improvement of the investment and business climate and enhancement of the national competitiveness in 2020.
 

Khoi Nguyen

 
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